![]() ![]() I've already tried to make a copy of the backup file, delete the file from the iTunes backup folder and put the file back. These are the steps I took before the error occurred:ġ) I made a backup of my iPhone 5 with iOS 10.2.1.Ģ) I upgraded to iOS 10.3.1 and the phone automatically restarted.ģ) Since everything was working fine, I made another backup but iTunes overwrote my previous backup that had the version 10.2.1.Ĥ) I restored my iPhone 5 to factory settings but with iOS 10.3.1.ĥ) When the phone restarted, I attempted to Restore from backup using the 10.3.1 version and got the error: "iTunes could not backup the iphone because the backup was corrupt or not compatible with the iphone." "iTunes could not backup the iphone because the backup was corrupt or not compatible with the iphone." I upgraded my work iPhone 5 to iOS 10.3.1 and when I attempted to restore it, I got the following error:
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